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Missing Or Lost Print and e-Books?
Missing Or Lost Print and e-Books?
Haven't received a print book or an e-book? Here's what you need to do...
James Breese avatar
Written by James Breese
Updated over a week ago

Print Books

We have received increased reports of customers experiencing delivery delays. Global postal services are experiencing widespread delays due to COVID-19, high mail volume and other stressors. Print Books are being mailed every Friday.

Normally, for U.K Orders Royal Mail takes 2 to 3 business days to deliver. However, many subscribers across the rest of the world are experiencing additional delays of between 10 - 90 days.

If you haven't received your copy within the time frame above, please email [email protected] or reply to the blue chat box below and we'll get a replacement sent out to you.

  • When to expect your Copy: Delivery times will depend on location.

    • United Kingdom: It will take 4-6 days to arrive.

    • Europe: It will take 10 - 14 days to arrive.

    • United States: It will take 4-6 weeks to arrive.

    • Canada: It will take 4-6 weeks for your to arrive.

    • Other countries: It will take 7-8 weeks for your copy to arrive

  • Request a replacement copy:

    • If you have missed multiple issues, to confirm your subscription or to receive replacement issues, contact [email protected] or the blue box below.

    • If your magazine hasn't arrived in the time frames given above, contact [email protected] or the blue box below.


Sometimes e-books get sent to your junk folder, so firstly, please check there. Failing that, please reply in the blue box below or send an email to [email protected] and the team will look into it for you straight away!

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